Our Services

Working with local and international clients, Centrecom has become one of the leading Outsourcing Service Providers excelling in Contact Centre Services, Back Office Services and Specialised Airline Services. The following are a few of the tailor made services offered to our clients:

Contact Centre Services

Services available 24/7
Customer Support via Calls, Emails & Chat
Social Media Monitoring and Listening
Reception Services
Outbound Sales
Tele-Market Research
Front Office Services

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Back Office Services

Document Management
Data Entry & Data Validation
Business Process Mapping & Optimisation
KYC Services
Billing and Invoicing Services
Payroll Services

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Specialised Services

Airline Revenue Accounting
Airline Refunds
Airline Representation Services
Consultancy Services
Crisis and Disruption Management Services
Flight Reservations and Ticketing
Specialised Training Programmes
Quality Assurance and Auditing
Workforce Management Services

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Our Testimonials