Call Centre Agent (Maltese Speaking).
At Centrecom, we take pride in being the trusted partner that adds real value to our clients’ businesses through tailored, innovative solutions. We are proud to be the go-to outsourcing provider for Contact Centre Services, Back Office Functions, Airline Revenue Accounting, and GSA Services
Ready to turn your communication skills into a rewarding career? Join us as a Call Centre Superstar and be the voice of our awesome company!
What you’ll do:
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As a key player in our BPO family, you’ll be the friendly, helpful voice that makes customers smile.
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Your mission is to provide top-notch support, solve problems, and create positive experiences that keep our clients happy and coming back for more.
Main Tasks and Responsibilities.
- Saving the Day: You’ll be the first line of defense when our customers need help. Whether it's a question, an issue, or a moment of confusion, you’ll swoop in with your superpowers to make everything right.
- Listening Like a Pro: You'll be a customer’s favorite person because you truly listen. Whether they’re excited, frustrated, or just need a little guidance, you’ll offer a warm, welcoming experience every time.
- Customer Happiness Champion: You'll turn every interaction into a celebration of joy.
Your daily adventures include:
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Chatting, calling, or emailing customers with a smile and a can-do attitude
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Sharing your knowledge about our products and services like a pro
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Troubleshooting and resolving issues with patience and flair
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Keeping track of your customer conversations in our cool CRM system
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Escalating tricky problems to the right team members — teamwork makes the dream work!
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Spotting opportunities to recommend our awesome services and upgrades
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Staying positive, enthusiastic, and professional — even when faced with challenging customers
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Having fun while learning new skills through ongoing training and team activities
Who you are:
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Fluent in Maltese and English — you’re a master communicator!
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A great listener with a knack for understanding customer needs
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Tech-savvy and quick to adapt to new tools and systems
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Responsible, motivated, and eager to grow
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No previous experience? No problem! We’ll train you to become a customer care hero
What’s in it for you:
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Basic salary plus performance bonuses — your effort pays off!
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Incentive allowances to reward your hard work
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Monthly fun events and team activities
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Staff discounts at over 50 local shops and eateries
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Gym packages and mobile plans to keep you feeling your best
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Free on-site parking and a modern canteen with healthy options
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Health insurance coverage
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Full training at our vibrant Mosta office — we invest in your success!
Join us and be part of a lively, supportive team where your voice makes a difference.
If you’re passionate, friendly, and ready to kickstart a fantastic career in customer care, we want to hear from you!
Application Deadline.
30-Nov-2026.
Apply Now.
To apply for this job email your details to careers@centrecom.eu