Call Centre Agent (Maltese Speaking)

Last Updated 24 September , 2026

Apply Now Apply now

Basic Information

Deadline

30/11/2026

Position

Call Centre Agent

Working Language

Maltese and English

Join the #centrecom team.

At Centrecom, we take pride in being the trusted partner that adds real value to our clients’ businesses through tailored, innovative solutions. We are proud to be the go-to outsourcing provider for Contact Centre Services, Back Office Functions, Airline Revenue Accounting, and GSA Services

Ready to turn your communication skills into a rewarding career? Join us as a Call Centre Superstar and be the voice of our awesome company!

What you’ll do:

As a key player in our BPO family, you’ll be the friendly, helpful voice that makes customers smile.
Your mission is to provide top-notch support, solve problems, and create positive experiences that keep our clients happy and coming back for more.

Main Tasks and Responsibilities.

Saving the Day: You’ll be the first line of defense when our customers need help. Whether it’s a question, an issue, or a moment of confusion, you’ll swoop in with your superpowers to make everything right.
Listening Like a Pro: You’ll be a customer’s favorite person because you truly listen. Whether they’re excited, frustrated, or just need a little guidance, you’ll offer a warm, welcoming experience every time.
Customer Happiness Champion: You’ll turn every interaction into a celebration of joy.

Your daily adventures include:

Chatting, calling, or emailing customers with a smile and a can-do attitude
Sharing your knowledge about our products and services like a pro
Troubleshooting and resolving issues with patience and flair
Keeping track of your customer conversations in our cool CRM system
Escalating tricky problems to the right team members — teamwork makes the dream work!
Spotting opportunities to recommend our awesome services and upgrades
Staying positive, enthusiastic, and professional — even when faced with challenging customers
Having fun while learning new skills through ongoing training and team activities

Who you are:

Fluent in Maltese and English — you’re a master communicator!
A great listener with a knack for understanding customer needs
Tech-savvy and quick to adapt to new tools and systems
Responsible, motivated, and eager to grow
No previous experience? No problem! We’ll train you to become a customer care hero

What’s in it for you:

Basic salary plus performance bonuses — your effort pays off!
Incentive allowances to reward your hard work
Monthly fun events and team activities
Staff discounts at over 50 local shops and eateries
Gym packages and mobile plans to keep you feeling your best
Free on-site parking and a modern canteen with healthy options
Health insurance coverage
Full training at our vibrant Mosta office — we invest in your success!

Join us and be part of a lively, supportive team where your voice makes a difference.

If you’re passionate, friendly, and ready to kickstart a fantastic career in customer care, we want to hear from you!