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  • Our Success Stories

For decades, organisations have trusted Centrecom as an extension of their teams, relying on our people and expertise to help them strengthen customer relationships and achieve their business objectives.

Alfred Hili
Entain
Vodafone
SKS365
Oestopathy Malta
Malta Enterprise
Gumtree
Housing Authority
Delta Summit
Epic
Electrofix
Flybaboo
Covid-19 Helpline
Peninsula Hot Spring
Browns
MTCA
Heritage Malta
Fiji Airways
Servizz Govt
The Oodie
Oze IT
Esports Technologies
Breakaway
Atlas Insurance
APG
Air Malta
Air Tahiti
Malta NSO
Mita
Jobs Plus
Luxair
NETENT
Qantas
Serenata
Lotter

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From Two Agents to a Thriving Multi-Lingual Customer Service Team
Customer Experience Solutions
Our Success Stories

From Two Agents to a Thriving Multi-Lingual Customer Service Team

Starting from a start-up set up to building a strong CS team.
4 min
9 September 2026
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The Revenue Behind Every Flight: How Revenue Accounting Became a Strategic Advantage
Business Support Solutions
Our Success Stories

The Revenue Behind Every Flight: How Revenue Accounting Became a Strategic Advantage

Outsourcing Revenue Accounting maximised productivity.
3 min
9 September 2026
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From Skepticism to Strategic Partnership
Customer Experience Solutions
Our Success Stories

From Skepticism to Strategic Partnership

How a leading social care organisation transformed its perception of outsourcing, moving from caution and concern to a trusted partnership that centralized...
5 min
9 September 2026
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Enhancing Team Performance through Targeted Training
Business Support Solutions
Our Success Stories

Enhancing Team Performance through Targeted Training

A leading health clinic aimed at enhancing its customer service team’s communication and conflict resolution skills, equipping them with practical strategies to...
2 min
11 August 2026
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Webinar: Unlock and Maximise Customer Experience Through Smart Outsourcing in Malta
Customer Experience Solutions
Our Success Stories

Webinar: Unlock and Maximise Customer Experience Through Smart Outsourcing in Malta

In this webinar, hear first-hand experiences from leading international and local clients on how outsourcing to Centrecom in Malta boosts customer satisfaction...
3 min
11 August 2026
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New and improved: The Oodie shares their experience with outsourcing to Centrecom Fiji
Customer Experience Solutions
Our Success Stories

New and improved: The Oodie shares their experience with outsourcing to Centrecom Fiji

An Australian e-commerce clothing company with over 1m subscribers, The Oodie shares their experience working with Centrecom Fiji in handling their 24/7...
3 min
11 August 2026
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Interparcel’s Customer Service Director says “Centrecom Fiji seem to be a much more viable option.”
Business Support Solutions
Our Success Stories

Interparcel’s Customer Service Director says “Centrecom Fiji seem to be a much more viable option.”

Whether you're a CX professional, operations manager, or business leader, this webinar provides a rich playbook for leveraging outsourcing to enhance service...
3 min
11 August 2026
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Disruption Management Service as Volcano eruption disrupts Flights over Europe
Airline and Travel Solutions
Our Success Stories

Disruption Management Service as Volcano eruption disrupts Flights over Europe

Ensuring Business Continuity during a global disruption to the airline industry.
4 min
1 July 2026
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