Document Management Services

Hard copy documents? No more! Digitalise today.

Does your organisation have high volumes of transactions backed up with piles and piles of paper documents? Are you struggling to manage your hard copy documents? Have you reached the limit with your storage? Time to stop worrying! Centrecom has got the solution to all your company's problems.

Our Document Management Services include receipt of hard copy documents, document validation, and processing of files, indexing, coding, and scanning services that will allow you easy access and retrieval of your documents.  

The services are gaining popularity in the document management business as many real estate agencies, legal and accountancy firms, government entities and authorities, and many other organisations face difficulties to manage their documents in-house.  With Centrecom’s track record in delivering a high-quality service across its portfolio, we use our experience to take a unique approach to Document Management that differentiates us from other providers.   

The service efficiency and quality will mirror the service of excellence that Centrecom is renowned to provide, assisting public and private organisations with effective document management services that will process large volumes of data in the shortest time possible whilst guaranteeing a high-quality service.  

Forget about the hard copies - we're all about digitalising your paperwork so you don't have to worry about finding or storing your hard copies any longer.

We have invested in some of the latest innovative equipment and technologies based on artificial intelligence and efficient business process automation to provide a full range of flexible and customized Document and Records Management services. These include but are not limited to:


Document Scanning and Indexing, incl. Optical Character Recognition (OCR) of scanned documents, with full-text search.


Automatic analysis, classification (with data clustering and extraction) and processing, utilising latest AI and machine learning technologies.


Ancillary Services that include printing, folding, insertion and other mail-house services.


Electronic Archiving.


Online Access.


Workflow Automation.


Email Capture.


Physical Archiving.


Environment Friendly Disposal.


Secure Hardcopy Document Destruction (DIN P-1 to DIN P-6).

Our Testimonials

What our clients say about us.

Why choose us?

Why we are the most desirable service provider?



We will ensure your customer is provided an efficient service, just as if she were a phone call away.



Our ticket management system allows us to handle any feedback or queries received as direct messages.


Friendly Support.

Our Digital Communication Specialists at the back of your chatbot will be continuously monitoring.

What we offer?

Our list of provided services.

Back Office Services.

Companies often fall short of giving their business the attention it needs because their key employees are too busy with administrative tasks. Centrecom has the solution: outsourcing of back-office and administration processes. Many companies, especially small but fast-growing SMEs and start-ups, do not consider Business Process Outsourcing (BPO) with the mistaken belief that it will be too costly and inflexible to meet their needs and budgets. However, Centrecom has addressed this issue by offering a range of BPO solutions that encompass a number of micro-services resulting in a high-quality support service package.

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Contact Centre Services.

Our omni-channel contact centre services are readily available to support your customers around the clock, 365 days a year. At Centrecom we believe in taking a customer-centric approach and that is why the customer is at the very heart of our operations. Irrespective of the contact channel, or the reason a customer is contacting you, we will ensure to become the eyes and ears of your customer to provide you with a holistic insight into the customer journey so that you may increase your customer engagement.

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Specialised Airline Services.

Centrecom’s beginnings are deeply rooted within the Airline and Aviation industry. With its founders having 70+ years’ experience in the Industry, we have worked with many Airlines and Leaders in the field, providing specific airline-related services. We support Airlines with Multi-Lingual and Omni-Channel Contact Centre Services where we manage flight reservations and ticketing on behalf of our partners with exposure to major booking systems such as SABRE, AMADEUS, GALILEO, etc. Through this service, we are able to handle anything from flight reservations, ancillary services, medical requests, corporate bookings, refund applications, and much more.

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Some a Few of Our Clients, Partners & Accreditations.

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