Centrecom News.

Find out more about what's happening in our #centrecomlife

Centrecom News

Centrecom recognized as a Trademark

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Centrecom News

Strengthening our Commitment to Deliver Service Excellence: ISO 9001:2015 Certification

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Centrecom News

A tradition to #DonateASmile

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Centrecom News

Celebrating 30 Years of Excellence

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Centrecom News

Customer Experience is our Priority

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Centrecom News

Centrecom wins Best Product and Customer Service Award

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Customer Experience.

Get an inside look to our view on CX

Woman talking on phone - CX Blog Image Customer Experience

Here’s How You Can Take CX to the Next Level with Great Customer Service!

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Omnichannel: Man on phone and woman on laptop Customer Experience

The omnichannel solution you deserve! Do you prefer to call or chat?

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Customer Satisfaction Blog Image - Quote - One golden rule – Remember that at some point you are the customer so put yourself in the customer’s shoes and deliver a service you would want as a customer. Customer Experience

Top 3 Skills to Drive Your Customer Satisfaction

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Customer Experience

Incorporating AI: The Future of Customer Support

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Customer Experience

The Customer Journey…Mapping a Success Story

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Customer Experience

Customer Experience defines a Company’s Success

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Employee Retention.

What #centrecomlife is all about

Hand popping balloon - Stressed? Employee Retention

Don’t Sweat It: How to help employees deal with stress

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Agent smiling working at a call centre Employee Retention

Working at a Contact Centre? Here Are 4 Things on What NOT to Do

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Global Employee Health and Fitness Month Employee Retention

3 Ways To Keep Fit at Your Desk | Global Employee Health and Fitness Month

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Employee Retention

Working after becoming a Mother

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Employee Retention

Recruitment and Interviews – a Challenge for both the Employer and the Candidate?

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Employee Retention

Why do employees Strive?

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Outsourcing Services.

Understanding and reaping the benefits from BPO

Social Media Listening Blog Image - Woman holding phone in hand Outsourcing Services

Social Media Listening: 1 Great Way On How Your Business Can Grow

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Customer Reactivation Blog Image. Female holding shopping bags. Outsourcing Services

Why you REALLY need a Customer Reactivation Strategy

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Three colleagues working on Document Management Outsourcing Services

Look No Further! 5 Reasons Why We’re The Document Management System You Need!

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Airline Revenue Accounting Blog Image - Passenger plane during the night Outsourcing Services

A Simple Solution for Airline Revenue Accounting: What sets Centrecom apart?

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Multi-Lingual Contact Centre Blog Image Outsourcing Services

We speak your customer’s language, whatever that might be!

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Outsourcing Services

Outsourcing: Your Solution to Employee Retention

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