Find out more about what's happening in our #centrecomlife
Supporting the Association for Abandoned Animals: A CSR Event That Leaves a Lasting Genuine Impact
In a heartwarming display of corporate social responsibility (CSR), Centrecom recently organized an event dedicated to supporting a local Animal...More
Ensuring Data Security: ISO 27001 Certification in Centrecom’s books!
Data security is of paramount importance, especially when it comes to customer services. Businesses must take every measure to protect...More
Lending a Helping Hand to Society: Centrecom donates to ALS and the Maltese Ursuline Sisters of St. Angela Merici
One of our core values is to support: be it within the team or outside of our organisation, we strive...More
Dedicated to protect: Centrecom is now PCI DSS certification holder!
The PCI Data Security Standard (shortened to PCI DSS) applies to all entities that store, process, and/or transmit cardholder data....More
Joining Malta and Gozo in supporting L-Istrina's 27th annual edition.
Giving back to the community is our way of saying thank you for another successful year at Centrecom so we...More
It’s 2023! Time to Take the Paper-Light Approach!
It's high time our busy offices take responsibility for the substantial amount of paper used and look at ways to...More
Get an inside look to our view on CX
The Magic of Personalisation in Customer Care
In today's competitive business environment, providing top-notch customer care is more important than ever. Customers have high expectations, and they...More
3 Best Ways You Can Express Empathy and Understanding While Working in Customer Service!
Working in the customer service industry is an experience like no other – you get to meet and speak to...More
Does Your Team Know About the Power of One?More
Here’s How You Can Take CX to the Next Level with Great Customer Service!More
The omnichannel solution you deserve! Do you prefer to call or chat?More
Top 3 Skills to Drive Your Customer SatisfactionMore
What #centrecomlife is all about
What makes us swipe right on your CV? 4 quick tips to perfecting your resumé.More
Don’t Sweat It: How to help employees deal with stressMore
Working at a Contact Centre? Here Are 4 Things on What NOT to DoMore
3 Ways To Keep Fit at Your Desk | Global Employee Health and Fitness MonthMore
Empowering your front line!
Employees are often the company’s biggest asset especially since they are most often the front-liners of your product and service...More
Understanding and reaping the benefits from BPO