Centrecom News.
Find out more about what's happening in our #centrecomlife

Supporting the Association for Abandoned Animals: A CSR Event That Leaves a Lasting Genuine Impact
In a heartwarming display of corporate social responsibility (CSR), Centrecom recently organized an event dedicated to supporting a local Animal...
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Ensuring Data Security: ISO 27001 Certification in Centrecom’s books!
Data security is of paramount importance, especially when it comes to customer services. Businesses must take every measure to protect...
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Lending a Helping Hand to Society: Centrecom donates to ALS and the Maltese Ursuline Sisters of St. Angela Merici
One of our core values is to support: be it within the team or outside of our organisation, we strive...
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Dedicated to protect: Centrecom is now PCI DSS certification holder!
The PCI Data Security Standard (shortened to PCI DSS) applies to all entities that store, process, and/or transmit cardholder data....
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Joining Malta and Gozo in supporting L-Istrina's 27th annual edition.
Giving back to the community is our way of saying thank you for another successful year at Centrecom so we...
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It’s 2023! Time to Take the Paper-Light Approach!
It's high time our busy offices take responsibility for the substantial amount of paper used and look at ways to...
MoreCustomer Experience.
Get an inside look to our view on CX

The Magic of Personalisation in Customer Care
In today's competitive business environment, providing top-notch customer care is more important than ever. Customers have high expectations, and they...
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3 Best Ways You Can Express Empathy and Understanding While Working in Customer Service!
Working in the customer service industry is an experience like no other – you get to meet and speak to...
MoreEmployee Retention.
What #centrecomlife is all about

5 Effective Strategies to Manage Burnout in a Call Centre Environment
One of the most significant challenges faced by call centre employees is burnout. The constant pressure to meet targets, handle...
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Mastering Soft Skills: The Key to Exceptional Customer Service
Technology and automation are transforming industries, yet one aspect remains timeless and irreplaceable: exceptional customer service.
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What makes us swipe right on your CV? 4 quick tips to perfecting your resumé.
MoreOutsourcing Services.
Understanding and reaping the benefits from BPO

What Does The Great ChatGPT Think About AI-Human Collaboration?
AI and ChatGPT have been the talk of the town, and with good reason. AI can help companies achieve great...
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Look No Further! 5 Reasons Why We’re The Document Management System You Need!
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