Experience Australia

Centre of Excellence in Australia.

Aviation Online, Centrecom's sister company focusing on Airline representation services is based in Australia. Here's our story!

Global Presence

Why Australia?

Australia has a global recognition of being a highly sought destination for many businesses. With an exceptional reputation for the deliverance of quality services as well as being the nation having the strongest presence within Oceania. It is a great place for a business to establish itself should it seek to provide its services to Australia as well as other destinations in the South Pacific. The facilities present in Australia are among some of the best in the world.

Global Presence

Centrecom in Australia.

Aviation Online performs all functions for passenger transactions for agents in BSP and a range of dedicated “airline direct” reservation systems as provided by some of our clients. We guarantee the reputation and integrity of our principal’s brand in the territories we represent them with a very strong focus on generating sales.

The services we offer include:

  • local market offices
  • multi-skilled management
  • experienced reservations & ticketing staff
  • dedicated sales team
  • established industry network
  • expert local knowledge
  • national & regional coverage
  • marketing and promotional activities
  • industry leading technical/IT infrastructure

Centre of Excellence in Australia

Aviation Online In Australia.

Based in our main Office in Sydney, Australia Aviation Online has been providing quality and dedicated airline representation services for over 30 years in Australasia. We employ an experienced team of professional airline management with proven track records from senior positions with reputable airlines and established industry relationships. Within our head office in Sydney, Aviation Online provides reservations, ticketing, marketing, and sales. Toll free phone lines enable us to meet total market coverage in Australia with leading edge equipment.

Our Testimonials

What our clients say about us.

What we offer?

Our list of provided services.

Back Office Services.

Companies often fall short of giving their business the attention it needs because their key employees are too busy with administrative tasks. Centrecom has the solution: outsourcing of back-office and administration processes. Many companies, especially small but fast-growing SMEs and start-ups, do not consider Business Process Outsourcing (BPO) with the mistaken belief that it will be too costly and inflexible to meet their needs and budgets. However, Centrecom has addressed this issue by offering a range of BPO solutions that encompass a number of micro-services resulting in a high-quality support service package.

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Contact Centre Services.

Our omni-channel contact centre services are readily available to support your customers around the clock, 365 days a year. At Centrecom we believe in taking a customer-centric approach and that is why the customer is at the very heart of our operations. Irrespective of the contact channel, or the reason a customer is contacting you, we will ensure to become the eyes and ears of your customer to provide you with a holistic insight into the customer journey so that you may increase your customer engagement.

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Specialised Airline Services.

Centrecom’s beginnings are deeply rooted within the Airline and Aviation industry. With its founders having 70+ years’ experience in the Industry, we have worked with many Airlines and Leaders in the field, providing specific airline-related services. We support Airlines with Multi-Lingual and Omni-Channel Contact Centre Services where we manage flight reservations and ticketing on behalf of our partners with exposure to major booking systems such as SABRE, AMADEUS, GALILEO, etc. Through this service, we are able to handle anything from flight reservations, ancillary services, medical requests, corporate bookings, refund applications, and much more.

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Some a Few of Our Clients, Partners & Accreditations.

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