Time-consuming in-house but effective and efficient when outsourced.
Are you constantly running against time when it comes to finalising your company's payroll and billing processes? Have you ever considered outsourcing?
Companies tend to waste precious time working out their payroll, most often putting the load on the HR team who ends up spending more time on payroll processes than focusing on important HR aspects like engagement and retention. Centrecom's back office services include efficient payroll services that cater to small to large enterprises.
Our experience allows us to cater for small companies with a couple of employees, to organisation with hundreds of employees, with different work patterns, hours, allowances and more. The payroll services are tailored to your company's requirements, ensuring that your employees get their payslip on time, reducing errors to zero, identifying any discrepancies and giving you the peace of mind that your obligations vis-a-vis tax and social security contributions are attended to.
Our team of Payroll Specialists, are dedicated to doing just your payroll - with no interruptions or other non-payroll related tasks to attend to. Besides having years of experience in the field, they attend regular training and workshops to administer all payroll needs in line with the latest regulations. Moreover, because we believe in building partnerships with our clients, our specialists are just a phone call away and always available to assist you and your employees with any questions pre and post payroll issuance.
If you are ready to avoid the hassle when it is payroll time, and the long hours and precious resources associated with processing payroll, look no further than Centrecom. We will guarantee efficient results, time saving, and the peace of mind you need at a fraction of what it is costing you!
What our clients say about us.
Why choose us?
Why we are the most desirable service provider?
We will ensure your customer is provided an efficient service, just as if she were a phone call away.
Our ticket management system allows us to handle any feedback or queries received as direct messages.
Our Digital Communication Specialists at the back of your chatbot will be continuously monitoring.
What we offer?
Our list of provided services.
Back Office Services.
Companies often fall short of giving their business the attention it needs because their key employees are too busy with administrative tasks. Centrecom has the solution: outsourcing of back-office and administration processes. Many companies, especially small but fast-growing SMEs and start-ups, do not consider Business Process Outsourcing (BPO) with the mistaken belief that it will be too costly and inflexible to meet their needs and budgets. However, Centrecom has addressed this issue by offering a range of BPO solutions that encompass a number of micro-services resulting in a high-quality support service package.Know More
Contact Centre Services.
Our omni-channel contact centre services are readily available to support your customers around the clock, 365 days a year. At Centrecom we believe in taking a customer-centric approach and that is why the customer is at the very heart of our operations. Irrespective of the contact channel, or the reason a customer is contacting you, we will ensure to become the eyes and ears of your customer to provide you with a holistic insight into the customer journey so that you may increase your customer engagement.Know More
Specialised Airline Services.
Centrecom’s beginnings are deeply rooted within the Airline and Aviation industry. With its founders having 70+ years’ experience in the Industry, we have worked with many Airlines and Leaders in the field, providing specific airline-related services. We support Airlines with Multi-Lingual and Omni-Channel Contact Centre Services where we manage flight reservations and ticketing on behalf of our partners with exposure to major booking systems such as SABRE, AMADEUS, GALILEO, etc. Through this service, we are able to handle anything from flight reservations, ancillary services, medical requests, corporate bookings, refund applications, and much more.Know More