Join the #centrecom team.

Are you passionate about helping others and delivering top-notch service? We’re looking for energetic, motivated individuals to join our dynamic team as Customer Support Agents. 

Who are we?

Centrecom takes pride in being the Centre of Excellence providing value to our clients' business by identifying customised solutions. We are the go-to outsourcing partner offering Call Centre Agent Services, Back Office Functions, Airline Revenue Accounting and GSA Services.

What do we offer?

• A supportive, friendly work environment 
• Full training to help you succeed 
• Opportunities for career growth and advancement 
• Fun team events and rewards 

About the role.

• Receive incoming calls and provide information to the customers, dealing with customer complaints professionally when necessary
• Communicate to Team Leaders all relevant customer feedback to facilitate on-going improvements in our service quality and customer experience
• Any other ad-hoc tasks as assigned by the Team Leader

Requirements.

• Fluency in either Maltese & English  or Arabic & English is required;
• Good team player with the ability to build and maintain strong relationships;
• Ability to work independently in a fast-paced environment;
• Good customer service skills from previous job experience are considered an asset. Training will be provided to all candidates;
• Technical skills: familiar with Microsoft Office programs such as Excel and Word.
• Word processing skills be able to type 30 WPM.

Job benefits.

We offer various opportunities to those who are looking for stability and career growth.  All employees are rewarded with incentives and bonuses throughout the year and they have the possibility to be part of a development program to broaden their careers.

We also offer:

• Health insurance
• Language bonus (if applicable)
• Mobile schemes
• Gym packages included
• In-house canteen serving healthy food
• Monthly events
• Free on-site parking
• Staff discounts in over 50 businesses

Interested? Fill out the form to get started!

Or if you think this is not the right role for you, view our other vacancies here or here.

Date created.

31-03-2025

Application deadline.

30-11-2025