Airline Revenue Accounting

Allowing airlines to obtain fast revenue recovery.

Our expertise in business process outsourcing, and in particular specialised Airline Revenue Accounting, allows our airline partners to focus on their main services while providing a cost-effective solution that will help the airline obtain fast revenue recovery.

Our unique and focused approach to quality service, places us in the position whereby we have complete confidence in our ability to deliver the best solutions to address the requirements of our clients.  We have successfully taken over the internal revenue accounting departments of a number of airlines, modernising their systems and re-engineering their processes for dramatically improved service and efficiency.  

We ensure that our team is not only proficient to provide a high-level of service, but that training is ongoing to ensure that they are up-to-date with the latest Revenue Accounting rules and procedures as laid out in the revenue accounting manual and IATA resolutions.

Our Airline Revenue Accounting Services are aimed at maximizing the business return of airlines worldwide with accurate billing, inbuilt tax/fare validation, process of refunds and timely management of information.  Being conversant with the latest industry rules and IATA regulations, we are able to ensure the highest return and maximise the Airline’s revenue stream; information which helps Airlines in their strategic and operational decision making.

Timely and detailed reporting of the transactions processed is essential for our airline clients to have a successful and consistent revenue accounting process, and that is why we can issue various reports that are provided to clients early on every month.

Our Testimonials

What our clients say about us.

Why choose us?

Why we are the most desirable service provider?



We will ensure your customer is provided an efficient service, just as if she were a phone call away.



Our ticket management system allows us to handle any feedback or queries received as direct messages.


Friendly Support.

Our Digital Communication Specialists at the back of your chatbot will be continuously monitoring.

What we offer?

Our list of provided services.

Back Office Services.

Companies often fall short of giving their business the attention it needs because their key employees are too busy with administrative tasks. Centrecom has the solution: outsourcing of back-office and administration processes. Many companies, especially small but fast-growing SMEs and start-ups, do not consider Business Process Outsourcing (BPO) with the mistaken belief that it will be too costly and inflexible to meet their needs and budgets. However, Centrecom has addressed this issue by offering a range of BPO solutions that encompass a number of micro-services resulting in a high-quality support service package.

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Contact Centre Services.

Our omni-channel contact centre services are readily available to support your customers around the clock, 365 days a year. At Centrecom we believe in taking a customer-centric approach and that is why the customer is at the very heart of our operations. Irrespective of the contact channel, or the reason a customer is contacting you, we will ensure to become the eyes and ears of your customer to provide you with a holistic insight into the customer journey so that you may increase your customer engagement.

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Specialised Airline Services.

Centrecom’s beginnings are deeply rooted within the Airline and Aviation industry. With its founders having 70+ years’ experience in the Industry, we have worked with many Airlines and Leaders in the field, providing specific airline-related services. We support Airlines with Multi-Lingual and Omni-Channel Contact Centre Services where we manage flight reservations and ticketing on behalf of our partners with exposure to major booking systems such as SABRE, AMADEUS, GALILEO, etc. Through this service, we are able to handle anything from flight reservations, ancillary services, medical requests, corporate bookings, refund applications, and much more.

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Some a Few of Our Clients, Partners & Accreditations.

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