Case Study
Representing a Pacific Airline across Europe
Centrecom's airline representation team in the Pacific.
Centrecom’s GSA team is also the proud representative of an Airline in Europe. The team’s efforts have allowed the Airline to see a constant growth in revenue since the start of its representation in January 2015, when the airline replaced their costly UK operation and staff by appointing Centrecom’s airline representation team as its Pan European GSA.
The collaboration has led to positive growth in productivity, an increase in codeshares and routes as well as presence of the airline in events and travel shows. The team of dedicated professional Sales executives, with the support of the Travel Specialist Manager, work constantly to reach out to all of Europe and promote the airline’s brand and services. The team travels to the two (2) main European supporting countries, the U.K. and Germany on a weekly basis, ensuring that key tour operators and travel agencies are seen by appointment regularly.
With the operation based in Malta, the team dedicates around 80% of their time on the territory, but regroup end of week in Malta to discuss progress made and any issues raised by the operators / agencies visited. This in turn is reported in a weekly report to the airline client. Today, this successful set-up has shown constant revenue growth from year to year.
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